How do I select the right pool builder?

Make sure to interview your prospective builder very carefully. Here are a few things to consider.

What is the company’s reputation in the community?

  • Do you know a friend or neighbor who has used the same company with good results? If not, can the      company provide you with dozens of reliable references or customer report cards?
  • How does the company treat you as a potential customer?
  • How long has the company been in business, and how long have they been building in your area?
  • How many pools have they built?
  • Will the company provide you with a clear written estimate so that you’re not confused about what work will be done?
  • Will they finish the project on time?
  • Is the company in good standing with your local Building Department, the State Department of Consumer Affairs and/or Contractor’s Board?
  • Will the company add hidden charges after the construction process has begun?
  • Is the company financially stable so that there is no risk that you’ll be left with an unfinished pool if they go out of business?
  • Will the company be careful to remove or take care of landscaping and other outdoor structures?
  • Will they keep your property clean and safe throughout the construction process?